Privacy Policy

Introduction

Welcome to DigitTwin ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fitness tracking and workout planning tool.

Information We Collect

Personal Information

When you create an account, we collect:

• Name and email address
• Profile information (age, gender, fitness level)
• Authentication credentials
• Payment and billing information (processed securely through our payment provider)

Fitness and Health Data

To provide personalized training, we collect:

• Workout history and exercise logs
• Fitness goals and training preferences
• Body measurements and progress photos (if provided)
• Performance metrics (sets, reps, weights, duration)
• Muscle group analytics and recovery data

Usage Data

We automatically collect:

• Device information (type, operating system, browser)
• IP address and location data
• App usage patterns and feature interactions
• Error logs and performance data

How We Use Your Information

We use your information to:

• Provide and maintain our fitness tracking and planning tool
• Generate personalized workout suggestions using AI
• Track your progress and provide analytics
• Send you training reminders and notifications
• Process payments and manage subscriptions
• Improve our AI algorithms and recommendation systems
• Communicate with you about updates and features
• Ensure platform security and prevent fraud
• Comply with legal obligations

AI and Machine Learning

DigitTwin uses artificial intelligence to enhance your experience:

• Workout Generation: We use AI (powered by XAI/Grok and LangChain) to create personalized workout plans based on your goals, fitness level, and preferences.
• Personalization: We use vector databases (Pinecone) to match you with similar users and recommend exercises based on your patterns.
• Behavioral Learning: Our AI learns from your behavior to provide better recommendations over time.
• Conversation Memory: Our AI chat remembers your preferences, goals, and limitations across sessions to provide consistent coaching.

All AI processing respects your privacy, and your data is never shared with third parties for their marketing purposes.

Information Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Service Providers

• Clerk: Authentication and user management
• Convex: Database and backend services
• Polar.sh: Payment processing and subscriptions
• XAI/Grok: AI workout generation and chat
• Pinecone: Vector database for personalization
• Vercel: Hosting and deployment

Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, property, or safety.

Data Security

We implement industry-standard security measures to protect your data:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest for sensitive data
• Secure authentication with Clerk
• Regular security audits and updates
• Access controls and monitoring

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your workout data in a standard format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your data

To exercise these rights, contact us at privacy@digittwin.ai.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal data within 90 days, except where we must retain it for legal or compliance purposes.

Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Analyze usage patterns
• Improve platform performance

You can control cookies through your browser settings, but some features may not work properly if you disable them.

Children's Privacy

DigitTwin is not intended for users under 13 years old. We do not knowingly collect data from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us: